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Holborne Group Ltd. is committed to the protection of the personal information that we hold about our customers, suppliers, employees and other third parties.
The purpose of this policy is to provide transparency about the type of data that we hold, how we use it, and who it may be shared with.
Customers
Business details (such as contact names, email addresses and postal addresses) are collected in order to provide the products and services that the customer has requested from us.
Financial information (such as bank account details, trade references) is also collected for the purpose of billing, and in order to set up credit account facilities.
Suppliers
Business details (such as contact names, email addresses and postal addresses) are held to allow us to obtain quotations and carry out business transactions with suppliers.
Financial information is also held to allow us to make payment to our suppliers.
Employees
Personal details (such as name, address, National Insurance number) are held to allow us to enroll employees for payroll, and to ensure that they can legally work in the UK.
Other information, such as work history and qualification certificates, are maintained as a record of employment.
Medical information may be collected and shared with necessary Holborne Group Employees (such as First Aiders) only with full consent from the employee and for the purpose of protecting their health & safety whilst at work.
Third Parties
Personal Information about other third parties will only be kept when this has been given willingly by the third party. The information will only be used for legitimate business reasons.
Personal Information is stored securely at our premises, both electronically and within our hard copy filing system.
We never sell personal data, nor do we use it for marketing purposes.
We may share personal data with our data processors. Examples of these include the provider of the cloud storage facility, the software support service for our accounting software and our accountancy service provider. Information is transferred to data processors securely, and we retain full responsibility for the personal data as the data controller. These activities are carried out under a contract which imposes strict requirements on our suppliers to keep all personal data confidential and secure.
We may share personal data where we are legally required to do so for prevention of crime or for taxation purposes (for example, with the police, HMRC) or if we believe that it is necessary to do so to protect the rights or property of Holborne Group Ltd.
A company or individual can assess or update the personal data that Holborne Group Ltd. holds about them by making the request in writing, either by sending an email to sales@holborne-engineering.co.uk or by writing to Holborne Group Ltd., Unit 2, Wem Engineering Centre, Church Lane, Wem, Shropshire. SY4 5HS. This is also the method to use to request the erasure of personal data from our records.